Terms and Conditions

Introduction
These Terms and Conditions ("Terms") govern the purchase and use of Zoomy products ("Products") through our website www.zoomytreats.com ("Website").

By accessing our Website and purchasing our Products, you ("Customer") agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or purchase our Products.

Product Information
We strive to provide accurate descriptions and images of our Products. However, actual colors and appearance may vary due to screen settings and lighting.

All Products are subject to availability, and we reserve the right to discontinue any product at any time without notice.

Orders and Payment
Orders can be placed through our Website. Once an order is placed, you will receive an order confirmation email.

Prices are listed in Philippine Pesos (PHP) unless otherwise stated and are subject to change without notice. Prices at the time of purchase apply.
Payment must be made at the time of order through our secure payment gateway. Payment methods available upon checkout apply.

Shipping and Delivery
We offer shipping within the Philippines, with the exception of certain areas that are unreachable or in conflict zones. We strive to provide the most convenient shipping option possible.

Orders will be processed and shipped within the processing time indicated on the product page. Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or any unforeseen circumstances.

Returns and Refunds
Returns or exchanges are accepted on a case-by-case basis and are subject to our discretion.

If you receive a damaged or incorrect product, please contact us at info@thefortitudebrands.com within 48 hours of delivery with your order number and photos of the product. We will review your request and, at our discretion, provide a replacement or refund.

Product Use and Liability
Our Products are intended for use as dog treats only. Follow the feeding guidelines provided on the packaging.

Consult your veterinarian before introducing new treats to your pet’s diet, especially if your pet has any known allergies or health conditions.

Zoomy is not responsible for any adverse reactions or health issues resulting from the use of our Products.

Intellectual Property
All content on our Website, including text, images, logos, and product names, is the property of Zoomy and protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without our explicit permission.

Privacy Policy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy [link to Privacy Policy] to understand how we collect, use, and safeguard your information.

Limitation of Liability
To the fullest extent permitted by law, Zoomy, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: - Your use or inability to use the Products; - Any unauthorized access to or use of our servers and/or any personal information stored therein; - Any interruption or cessation of transmission to or from our Website; - Any bugs, viruses, trojan horses, or the like which may be transmitted to or through our Website by any third party; - Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website.

Our total liability to you for any claim arising out of or in connection with these Terms or the purchase and use of our Products shall not exceed the amount you paid for the Products.

No Guarantee
While we strive to provide high-quality offerings, you acknowledge and understand that we cannot promise or guarantee specific results from using the Products available on this Site, including both services and products.

Cancellation of Services or Products
We reserve the right to refuse any order you place with us, including orders for personal use or, in our opinion, those that appear to be for a dealer, reseller, or distributor. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

User-Created Content Guidelines
Your use of the Site is subject to all applicable laws and regulations, and you are solely responsible for any comments, reviews, or posts you leave on the Site or are otherwise displayed on the Site. By posting information on the Site, or by otherwise using any communications service, message board, newsgroup, or other interactive service available on the Site, you agree that you will not post comments, messages, links, code, or other information that: - Is unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, tortious, invasive of another’s privacy, or includes graphic descriptions of sexual or violent content; - Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; - Infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party; - Consists of unsolicited advertising, junk or bulk email (also known as “spam”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling; - Contains any form of malicious code, files, or programs that are designed or intended to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment or otherwise causes damage, or allows you to obtain unauthorized access to any data or other information of any third party; - Breaches the security of, compromises or otherwise allows access to secured, protected or inaccessible areas of this Site, or attempts to gain access to other network or server via your account on this Site; or - Impersonates any person or entity, including any of our employees or representatives.

We neither endorse nor assume any liability for any material uploaded or submitted by users on any part of the Site. Although we do not pre-screen, police, or monitor comments/reviews posted on the Site, we and our agents reserve the right to remove any and all postings that we feel do not comply with these Terms and any other rules of user conduct for our Site, or are otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such postings.

All information, ideas, suggestions, concepts, or other materials submitted by you voluntarily or at our request, such as questions sent to us via the Website or user-generated content on our Social Media Presence (collectively, “Submitted Materials”) may be used by us in any lawful manner, provided that personal information portions of Submitted Materials will only be used as described in our Privacy Policy. By providing Submitted Materials you: (a) represent and warrant that you own or otherwise have all necessary rights to do so and that the Submitted Materials comply with all applicable laws; and (b) grant to us a royalty-free, worldwide, perpetual, irrevocable, non-exclusive, and fully transferable, assignable, and sublicensable right and license to copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, make, sell, export, and otherwise use such material (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. We cannot be responsible for maintaining any Submitted Materials that you provide to us; therefore, you should retain copies of all such data and information in your own records.

Testimonials, Reviews, and Other Submissions
Zoomy is pleased to hear from customers and welcomes your comments regarding our products and services. We may use testimonials and/or product reviews in whole or in part in any media, together with the name, city, and country of the person submitting it. By submitting a testimonial, review, or other content, you irrevocably consent to our use, publication, and distribution of the submission and release us from any claims related to such use, including privacy violations, right of publicity claims, and intellectual property rights.

Zoomy reserves the right to correct grammatical and typographical errors, edit, modify, or delete non-compliant, offensive, or inappropriate language, and to shorten testimonials prior to publication or use. We may review all testimonials before publication.

You are solely responsible for any content you share with us. By submitting content, you warrant that it does not violate any third-party rights. We assume no liability for any comments posted by you or any third party.

Testimonials appearing on our Social Media Presence, Website, and other sites we manage are received via text, email, audio, or video submission. They reflect individual experiences and opinions, which may not be representative of all users. Individual results may vary.

Reviews appearing on the site may be collected from actual orders and testimonials by people who order from the site or other platforms, whether online or offline.

Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Philippines.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.

Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Website and purchase of our Products constitutes your acceptance of the revised Terms.

Contact Us
If you have any questions or concerns about these Terms, please contact us at info@thefortitudebrands.com.